We have been contacted by Barclays Bank about their plans to close their Maida Vale branch at 320 Elgin Avenue on 11th December 2020.
Barclays say there has been a 19% reduction in counter transactions in the two years to March 2020 and that 93% of their customers at the branch are using alternative ways in which to undertake their banking, including via the telephone, online and mobile app.
As part of the closure process, Barclays have asked for our views on:
- What do you believe will be the biggest impact of the closure of the Maida Vale branch on the local community?
- What do you believe will be the biggest impact of the closure of the Maida Vale branch on customers of the branch?
- What alternative ways to bank do you believe need to be provided to help customers and the community adapt to this change?
Please let us know what you think about this proposal so we can make as strong a case as possible to Barclays for the branch to stay open – email us at email@example.com
Barclays say they have three branches within 1.3 miles (40 Wellington Road, St Johns Wood, 0.8 miles, 131 Finchley Road, 1.2 miles, and 127 Edgware Road, 1.3 miles) as well as other ATMS and Post Offices branches in the vicinity.
Barclays will be making personal contact with all regular branch users to discuss their options and guide them through alternative ways to bank. This could include, for those vulnerable customers who are unable to travel to a nearby branch, the option to use our free cash delivery service.