Labour Councillors have written to the Chairman and Chief Executive at BT to demand that they uphold their duty to keep BT phone boxes clean.
They have demanded that a regular maintenance and cleaning system is put in place so phone boxes are clean. All options should be considered, including removing phone boxes where there isn’t regular cleaning and maintenance.
Their letter reads as follows:
Dear Jan du Plessis (BT Chairman) and Philip Jansen (BT Chief Executive),
“We are writing to put on record our concern about London’s red phone boxes.
These are often left in a state of utter disrepair and in the most filthy and dirty of conditions. Peer into a phone box in central London and you will invariably find these filled with piles of rubbish, stinking of urine, and used as a dumping ground for needles and other drug paraphernalia.
Repeated attempts by residents urging BT to carry out its duty to ensure phone boxes are cleaned up on a regular basis have fallen on deaf ears.
Residents in the West End, for example, have repeatedly asked the phone boxes on the north side of Piccadilly, between the Albany and Sackville Street, to be maintained properly. As you can see from the attached pictures, not only are these phone boxes in an appalling condition, they serve no useful purpose. Piccadilly is at the heart of London and it is an absolute disgrace that you have allowed these phone boxes to deteriorate so badly for so long. It is the same state of affairs at the bottom of Wardour Street, pictured below, and elsewhere in the West End. This state of affairs is unacceptable. London deserves better.
We demand that action is taken now and a regular maintenance and cleaning system put in place so phone boxes are clean. All options should be considered, including removing phone boxes where there isn’t regular cleaning and maintenance.
We look forward to receiving your response and outline of the action you intend to take.
Councillor Pancho Lewis, West End Ward Councillor
Councillor Paul Dimoldenberg, Labour Environment Spokesperson