News from Councillor Maggie Carman and the Labour Action Teams in Bayswater & Lancaster Gate

Dear Resident

We hope you are well. We are all living in very difficult times and our usual monthly report includes the latest information about the Coronavirus pandemic. Along with Karen Buck MP, we are doing all we can to help the local community and individual residents and their families.

Please let us know if we can be of help or assistance on any local issues.

Coronavirus (Covid-19)

In these unprecedented times, we all need to care of ourselves and help our neighbours. For the latest information, visit the following:

Health advice

How to get help as an extremely vulnerable person

If you are concerned about anyone who you think requires care and support please phone 020 7641 1444 or 020 7641 1175 or email

If you or anyone in your household has symptoms you are advised to stay at home. If you are staying at home and need help please email

Westminster Council’s advice and response website:

Support for businesses

We are helping a number of local businesses get financial support. You can get details here: 

The Council operates a ‘Local Support Payment’ scheme:

If you are willing and able to volunteer to help in the community support operations please register at

There is a Bayswater Mutual Aid & Community-based Response Group where resident volunteers are offering to shop or run errands. You can contact them on 020 8123 7839and

Councillor Maggie Carman has been working closely with the volunteers and has referred people in need of help to them.

Westminster Mutual Aid Group

Westminster Mutual Aid is a group of local volunteers (Westminster Covid-19 Mutual Aid group) trying to help the local community, including in the Lancaster Gate area. You can contact them at

Westminster Connects COVID-19 phone line – 020 7641 1222

We have had to cancel our regular advice surgeries but are available by email and phone. Also, here are some contact details for other advice agencies

Self-employment Income Support Scheme 

Business grants

We have been helping a number of local businesses get the Government grants they are entitled to. If you think you are entitled to a grant because you run a qualifying small business but haven’t receive a payment yet, please get in touch.

For details of how small businesses can get access to Government financial assistance.

Parking for Key workers

NHS workers and care workers can park for free and without time limit in pay-to-park bays in Westminster until further notice.

  • If this applies to you, to enable Marshals to identify who should be granted this concession we ask that supporting evidence be placed in your windscreen, such as photocopies of your work pass with sensitive information removed, or a letter of evidence on headed paper from your employer.
  • Should you receive a Penalty Charge Notice (PCN) whilst carrying out your critical work, please tell us using the information on the PCN and with your supporting evidence and it will be considered sympathetically.

We have also received the following information from Westminster Council’s Head of Parking:

“The Chief Executive has agreed that parking disregards can be issued for GP’s, nurses, Pharmacists and other hospital workers, those WCC staff in Children’s and Adults Services supporting vulnerable people and those teachers supporting vulnerable children and those of key workers. Parking dispensation permits parking in Paid for Bays and on Single Yellow Lines where sensible to do so.”

For details of how to apply see

Beware the Coronavirus scammers

Building works

Residents continue to seek our advice on noisy building works, for example, in Porchester Road and Inverness Terrace.

We have called on the Government to allow Councils to restrict or prevent noisy building sites during the lockdown

North Paddington Foodbank

If you can help the foodbank or are in need of emergency support please see the information here:

We and Karen Buck MP are calling on Westminster Council to step up its support for foodbanks and other local organisations that are providing vital support for communities at risk and that will need to do so for many months to come. We are demanding that the council develops a coherent strategy to address food poverty and hunger in Westminster and ensures the resources are provided to deliver it.

Holly Robinson is trying to raise £1,000 to help buy food for Bayswater Mutual Aid and food parcels for Westbourne Grove Church. You might be interested in supporting this at GoFundMe,

More space for walking

We have asked the Council to consider a number of actions to keep everybody safe.Social distancing means we must walk at least two metres apart from other people. The need for wider pavements, slower vehicle speeds and better crossings for pedestrians is stronger than ever before.

Rough sleepers 

We have called on the Council to take further action to help rough sleepers off the street 

Postal Services 

Karen Buck MP reports: 

“Whilst the number of complaints about delays in postal deliveries has fallen significantly, it is obvious that some areas continue to have problems. Royal Mail continue to say that they are doing their best to ensure a consistent service, whilst also ensuring staff safety and managing the impact of sickness and self-isolation. I will be having further talks with local operational managers in the next week to discuss outstanding issues, and of course, continue to raise individual complaints.” 


Porchester Square 

We are continuing to urge the Housing Department to resolve the security issues at 1-8 Porchester Square.

We have also asked the Housing Department to remind tenants in a house in Porchester Square to use the rubbish bins and not to leave rubbish in the communal area.

Hereford Road

Councillor Maggie Carman is liaising with Notting Hill Genesis to rehouse an elderly, disabled resident in a top floor flat in Hereford Road.  He has been housebound for some years.  He had a hospital appointment recently and it took three strong men to get him down the stairs.

Orsett Terrace 

We have urged the Housing Department to undertake security repairs to a number of Council properties in Orsett Terrace.

We have also asked the Refuse Collection Team to take action against persistent rubbish dumpers. Residents say:

“I see cctv cameras have been installed on the side of the street where this is a persistent problem. Can we not use the footage to prosecute people, they simply don’t care for others? We have just had a collection and people are already leaving their rubbish outside. My wife takes multiple photos and sends them to the rubbish collection. It is then removed. We should not have to do this to remedy this situation. A better solution needs to be found – people must pay.”  

Gloucester Gardens

We are pressing the Council to fix the boilers at 64 and 66 Gloucester Gardens. Residents say:

“We really do not want to head into a third winter with the temporary boiler roaring away noisily in the back garden, producing unregulated amounts of heat, much of which is surplus to our collective requirements and has to be allowed to escape through open windows. To allow this to continue would hardly square with last autumn’s council declaration of a ‘climate emergency’ and its pledge to become carbon neutral by 2040.”

The Council say:

“I can now confirm that we have received the results from the leaseholders and all homes have now voted to remove the partial communal heating system from the block.Once we have agreed the logistics and programme of removing the old system and the impact it will have on the homes a formal letter will be issued to all.

Hereford Mews 

We have called for increased security for residents in Hereford Mews following recent break-ins. 

Porchester Terrace 

The Council’s recent 4-week trial of CCTV cameras opposite the black bins at Porchester Terrace has led to no fixed penalty notices and no prosecutions, according to a Council report.

Westbourne Park Road 

Councillor Maggie Carman is liaising with Catalyst Housing to try to get an elderly resident in Westbourne Park Road rehoused so that she can be closer to her family. 

Queensborough Terrace 

We have called on the Council and the Police to take the necessary action to stop the anti-social behavior in the vicinity of the Comfort Inn Hotel and other hotels on Queensborough Terrace. 


We have asked the Tree Officer to investigate this issue:

“I am writing because I was very upset to see that the three Lagerstroemia indica trees at the southern end of Queensway had been deliberately cut down. They stood on the pavement where the former HSBC Bank used to be. These trees were planted several years ago and considerably cheered up the southern end of what must be one of the most depressing and disappointing roads in Central London. Their departure is yet another contribution to the street’s resident unfriendly ethos.”

The Tree Officer says:

“The trees have been removed to facilitate the comprehensive public realm upgrade and redesign of Queensway from the Bayswater Road to Westbourne Grove. The trees were Chinese privets that were in rather poor condition and I’m pleased to inform you that new trees have been incorporated in to the scheme and the first of these are scheduled to be planted in a few weeks’ time.I understand that residents can become concerned when they see trees being removed, but in this instance, it is to create a far better environment than currently exists.” 

Inverness Terrace

We have raised this issue with the Council: 

“Please can you to take action on road safety around Hallfield School, Inverness Terrace in order to make two-metre distancing possible for staff, families and pupils.Distancing space and road safety around school gates can be vastly improved with the implementation of tried and tested policies.” 

Craven Road 

We have asked the Council to investigate this issue:

“I live in Craven Road. I know these are exceptional times… however our street – which I know is not the quietest anyway with its shops – has now turned into a Deliveroo hot spot. With the French Supermache turned itself into a ‘take away’ we have a constant high number of Deliveroo congregating on the street creating noise and frankly feels more dangerous when crossing the street.” 

20mph speed limit 

We have welcomed Westminster Council’s decision to introduce a 20mph speed limit on all roads, following recent consultation when two thirds of the respondents supported the proposal. The 20mph speed limit comes after there were 3 deaths and 269 seriously injured casualties on Westminster’s roads in 2018 – the highest of any London Borough. 

Cycle hangars

We are calling on the Council to speed up the expansion of cycle hangars in residential areas and to increase the number of Santander Cycle docking stations in North Westminster.

Bus and Tube fares 

The Government has told the Mayor that, in return for additional funds to keep London’s public transport system operating, bus and tube fares must go up next January. The Government has also insisted that free travel is temporarily suspended for Freedom Pass and 60-plus cardholders at peak times and all the time for those under 18. We have started a petition to call for the reinstatement of free travel for under 18s

For an independent view of the Government’s action read 

Voting by post

Voting by post is an easy and convenient way of voting. You can use this form to apply to vote

You can email your completed form to    or post it to Electoral Services, Westminster City Council, 14th Floor City Hall, 64 Victoria Street, London, SW1E 6QP.

‘Westminster Extra’

You can now read the ‘Westminster Extra’ online 

Refuse collection and Recycling collection times 

Recycling bags can be ordered from

Bags will be delivered within approximately 48 hours of order.

You can check when refuse and recycling is collected from your street here

The doorstep recycling service concentrates on the recyclable materials most commonly produced by houses so that these can be easily separated into the different material types.  The link below summarises what can be put in recycling bags

Lots of other materials can be recycled but not through the doorstep collection service. The A-Z list below gives details of what and where items can be recycled or re-used:

Also, here are details of 9 companies that reward you for donating unwanted things, from H&M to M&S

Report It 

The new Report It service has been unveiled.

You can register here for alerts of everything reported in your area (just use your post code and it will offer you the option). 

And finally

To mark the 75th anniversary of Labour’s 1945 General Election victory, Councillor Paul Dimoldenberg has written a new book, ‘Cheer Churchill. Vote Labour’ – The story of the 1945 General Election.Starting with the creation of the wartime Coalition Government and the harnessing of the entire machinery of the state to serve the war effort, the book charts the political currents and events which led to Labour’s sensational General Election victory on 26th July 1945.

‘Cheer Churchill. Vote Labour’is available in e-book and paperback format at

All proceeds from the sale of the book will be donated to Foodbanks in Westminster.

What you say

“Thank you so much for covering the North Paddington Foodbank in this newsletter” 

“Impressively fast and comprehensive!”

“Thank you for all this useful information and for all the work and caring that your team does in this community.” 

“Thank you for your regular email, which is always insightful and welcome.” 

“I would like to take this opportunity to thank Mr Tizard and Councillor Maggie for all their efforts and support.”

Please let us know if we can be of help or assistance on any local issues.

Keep well, take care and look after yourself and your neighbours.


Councillor Maggie Carman, Dafydd Ellis and Max Sullivan

Bayswater and Lancaster Gate Labour Action Team

Tweet @bayswaterLabour


Angela Piddock, Elizabeth Whitmore and Simon Wyatt

Lancaster Gate Labour Action Team

Tweet @LancGateLabour

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