Broadband installation works on the Millbank Estate
Broadband installation works on the Millbank Estate

Residents in parts of Westminster have raised an outcry at the noisy and intrusive road works by G.Networks to install high speed fibre broadband. Residents say they were not warned about the works to dig up roads and pavements. In some places, recently repaved streets have been dug up again, just weeks after the repaving finished.

Labour Councillors have called for an urgent meeting with G.Network to ensure residents get earlier notification of works and for effective coordination between the Council and G.Networks to ensure that recently re-laid pavements and resurfaced roads are not dug up just a few weeks later

On the Millbank Estate, residents say:

“I just popped out of my flat to find that fibre broadband roadworks have been set up directly outside, on Marsham Street near the junction with John Islip Street.  Once again, as with the John Islip Street broadband works in October, and in Claverton Street, residents have received no letter warning or informing them about what will be very disturbing noisy works. And noise is particularly an issue on this stretch as it’s a narrow road and the sound bounces between the two blocks.”

In Westbourne Park Villas, Bayswater, residents report:

“Our pavement has been beautifully relaid – it is now smooth even and a delight to walk upon.  The Conway men worked incredibly hard and have done a really good job, which was finished just in time for Christmas.  Now guess what – Conway have arrived back in our street and are on orders to dig up the south side of our road, plus the new pavement for what reason we have not yet been informed. “

And in Leinster Place, Lancaster Gate, residents say:

“The disruption is not just the digging up and relaying of the pavement but worse, the suspension of parking bays again, road barriers everywhere again and sometimes another works compound.Matters are also worse if digging up involves an off street parking space.”

Councillor Paul Dimoldenberg, Labour’s City Management spokesperson said”

“We all want faster broadband, but it is not acceptable for local residents to receive no information about works which will affect their peace and quiet at home. We are also concerned about the lack of coordination between the Council and G.Networks to ensure that recently re-laid pavements and resurfaced roads are not dug up just a few weeks later. There also needs to be better coordination with Parking Services.”

UPDATE – Further comments from residents

“Yes, I concur. The digging is incredibly noisy and disruptive. Faster broadband is necessary and wonderful but this has been driving me mad for months. Pavements unsafe to walk, noise of drilling constant.”

“It’s an issue in Maida Vale too with traffic jams and poor “making good” too.”

“Thought they were quite good and fast, only issue was replacement of the paving stones was botched and therefore some are now dangerous.”

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