News from Councillor Maggie Carman and the Labour Action Teams in Bayswater & Lancaster Gate

Whiteley’s demolition noise

The problems with the noise from Whiteley’s continues. Residents from Inver Court say:

“Not only are suffering terribly from the noise, dust and dirt but additionally we have been unable to use our balconies for over 6 months.Our balconies represent for each of our flats one of our rooms and part of our living space.  Therefore, the building works have made our rooms uninhabitable.In addition the ongoing noise levels, due to the positioning of our properties in proximity to the works, means that even when there are so called quiet periods it is noisy for us all the time on most days including Saturday morning and has made living opposite the site unbearable as we are forced to keep our windows closed and cannot use our balconies.”

We were very concerned to read that Erith has threatened to sue a resident who complained about noise and vibrations caused by demolition of Whiteleys shopping centre. According to the press, The resident said they received a letter from Erith’s lawyers, DLA Piper, demanding theydelete “defamatory” complaints posted on social media platform Nextdoor.” 

Residents have also asked “how long is the Whiteley’s demolition going to go on for?”

The contractors say the noisy digging is due to end on 20thNovember, however, we understand it will now continue into the New Year!

If you wish to raise a concern with the Health and Safety Executive (HSE) you can call 0300 003 1647 or email

They will assess the information to evaluate if it’s something that HSE should look into.  They will then inform you of their decision.The Concerns team will advise you what the procedure is before any inspector is assigned a concern.

Whiteley’s plans 

Westminster Council’s Planning Committee has approved yet more revisions to the Whiteley’s scheme. Labour’s Councillor on the Committee voted against as the on-site affordable housing is just 2% of the floor-space. Not good enough.

Ma Dame’s nightclub, Porchester Road

We are continuing to urge the Council to take action to protect residents, following further disturbances from Ma Dame’s:

“After a few months of calm this weekend has brought a return of the disturbances emanating from Ma Dames nightclub as before namely, crowds disgorging into Porchester and Westbourne Park Roads around 3am along with the anti social behaviour and noise disturbance, cars revving and door slamming, along with the associated detritus on the pavement.I thought that the club was no longer going to be allowed to have Temporary Extensions following the episodes earlier in the year.”

Gloucester Gardens

We are assisting residents in 64/66 Gloucester Gardens with issues regarding their communal boiler.

Hallfield Estate

St Mungo’s opened a temporary facility at Pickering Hall, on Hallfield Estate where rough sleepers are given support and help in finding accommodation and hot meals. The hub is proving successful in helping rough sleepers move on from the estate. Some rough sleepers have chosen to remain on the estate and, following a court hearing at Central London County Court, proceedings have begun to ensure those rough sleepers do not continue to sleep on the estate.

Cleveland Square

We have asked the Parking Team about this issue:

“Can I ask how to pressure for more electric charging points around or Cleveland Square?  I have a lot of difficulty finding one. “

North Paddington Foodbank

Councillor Maggie Carman, Karen Buck and local Councillors were with North Paddington Foodbank volunteers, making collections at Waitrose on Saturday 9th November.  Hundreds of generous donations from kind-hearted Bayswater and Lancaster Gate shoppers.

The North Paddington Foodbank (NPFB) was started in 2014 by a group of local professionals and residents who had directly experienced or provided support to those experiencing hardship in North Westminster and saw the need for an organisation to provide short-term support. Using financial and food donations from across the community, the food bank aims to provide at least 3 days worth of food to a household.

NPFB was started as a voluntary endeavour, which is still reliant upon volunteers from any and all backgrounds to help carry out its service, with 40-60 volunteers currently active. By 2015, the need was rising enough to warrant the employment of a manager for 3-days a week. An admin assistant was added in February 2017, whilst the manager’s position became full-time in August 2018. Over this period, the number of people needing the food bank rose at an average of 100% year-on-year, to now, where NPFB gave food and essentials to 6-7,000 people in the last 12 months (January 2019).

You can make a regular donation to North Paddington Foodbank here

And a big ‘Thank You’ to Waitrose and their staff!

BT phone boxes 

We are continuing to press BT to clean up their phone boxes in the area. A concerned resident has just reported the following unacceptable situation: 

“The door handles have been removed from kiosks in Bishops Bridge Road and Westbourne Grove. The person who installs prostitute cards inside the windows jams the door by placing a roll of cardboard in the door jam and puts his shoulder to the door – effectively locking it – especially as there’s no longer a door handle to pull. I’ve seen him do it. He rides a bicycle from kiosk to kiosk.”

BT say: 

“The payphones missing handles have all been reported along with the missing pane and graffiti on the last number. The engineers will visit as soon as possible to replace these. I have forwarded the issue onto our security team as well to see if they can provide any assistance regarding the attempt to catch the offenders.”

Paddington Service of Remembrance

Councillor Magie Carman and other Councillors and residents attended the Service of Remembrance at the Lancaster Gate War Memorial on Sunday 10thNovember. She said it was ‘a very moving service bringing together young and old for this special day.”

Bulky Waste collection

We have called on the Council to radically improve its bulky waste collection service as one way to stop the epidemic of dumped mattresses, freezers and furniture on many Westminster streets. Currently, the Council charges £30 to collect up to 6 items from residents. But it can take up to 10 days for the Council to collect the items leading to some residents dumping unwanted items in the street. 

Refuse collection and Recycling collection times

You can check when refuse and recycling is collected from your street here

The doorstep recycling service concentrates on the recyclable materials most commonly produced by houses so that these can be easily separated into the different material types.  The link below summarises what can be put in recycling bags

Lots of other materials can be recycled but not through the doorstep collection service. The A-Z list below gives details of what and where items can be recycled or re-used:

Report It 

The new Report It service has been unveiled. Let us know what you think

Ultra Low Emission Zone

We have welcomed the sharp fall in toxic gas since the Mayor introduced the Ultra Low Emission Zone. The level of a toxic gas produced by diesel engines has fallen by a third in central London since charges for the most polluting vehicles were introduced.

NO2 has fallen from 85 to 57 micrograms per cubic metre at the roadside in central London since October 2017, when Sadiq Khan, Mayor of London, introduced a £10 daily toxicity charge. The charge increased to £12.50 in April 2019 as part of the Ultra Low Emission Zone (ULEZ).

There were 13,500 fewer polluting cars driven into central London in Sptember 2019 compared with March 2019, a reduction of 38 per cent, according to a report by the Greater London Authority.

The amount of traffic in central London has fallen by up to 9 per cent since 2018, suggesting that the introduction of the charge has prompted some people to give up driving into the centre. The ULEZ levy has also caused carbon dioxide emissions from road transport to fall by 4 per cent. 

Car scrappage scheme

Low-income Londoners have been offered £2,000 by the Mayor, Sadiq Khan, to trade in older cars in a £25 million initiative to clean up the capital’s toxic air. The scrappage scheme aims to help poorer residents avoid having to pay the £12.50-a-day ultra low emission zone (Ulez) levy. The Mayor has also promised to expand the Ulez zone beyond central London to the boundaries of the North and South Circular roads in October 2021 if he is re-elected next May. 

Leading the way in Westminster

You can read how we have succeeded in getting the Council to implement many of our local election manifesto commitments.

St James’s Church, Sussex Gardens

Christmas Fair, Saturday 23rdNovember, 2.00-5.00pm, Entry £2

  • Bottle & Chocolate Tombola
  • Christmas Gifts at very reasonable prices
  • Café with delicious treats and drinks
  • Children’s activities
  • White Elephant Stall
  • Music and Books
  • Entertainment

 What you say

“You are doing a great job for our community.” 

“Thank you all for your work, have been positive about 20mph, and negative on Heathrow. It would be good to stop the idling of private hire cars, but difficult to fine”

“Thank you for letting me know about the Westminster Report It tool at  It is so much easier to use now than it used to be. I used it to report unsafe fencing that was banging in the wind, and it got fixed really quickly.”

Please let us know if we can be of help or assistance on any local issues.


Councillor Maggie Carman, Dafydd Ellis and Max Sullivan

Bayswater and Lancaster Gate Labour Action Team

Tweet @bayswaterLabour


Angela Piddock, Elizabeth Whitmore and Simon Wyatt

Lancaster Gate Labour Action Team

Tweet @LancGateLabour


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