News from Councillor Maggie Carman and the Labour Action Teams in Bayswater & Lancaster Gate

Whiteley’s demolition noise

Councillor Maggie Carman met with Kensington Gardens Square residents recently to hear their concerns. Residents’ concerns are:

  • “Risk to the structure of buildings: Erith admit they cannot predict how vibrations/movements carry through fault-lines into different directions. They rely on residents to call them when a strong movement is felt so they can arrange to put a vibration monitor in place at the property. There are four permanent monitors in place, which clearly is not sufficient.  Movements range from gentle shaking akin to be sited above an Underground tube line, to heavy shuddering rocking movements where the entire floor, windows, and contents of the flats move and rattle.  This is not rare. It is on-going albeit intermittent since the work started.
  • Risk to health from concrete dust: Before the development gained permission residents were invited to look at the plans and ask questions.  What I saw was a model of the site, completely surrounded by a high protective structure to stop dust from wafting across the neighbourhood. We discussed this and were assured that this structure would remain in place. On the Redan Place side, for the entire length, the protective structure vanished many months ago. Erith explained that due to the risk of wind blow, in the absence of a structure to fix the sheets to, they couldn’t have it there.  This was seen to be mitigated by using water spray directly on areas that were being dug up to dampen down the dust.  However, the site is one massive dust heap and little sprinklers here and there do little to stop the dust blowing directly onto the back of our properties.  We have constant layers of it, on windows, fine dust that comes through into properties, you can smell it. Concrete dust has been evidenced to be a serious health hazard.”

If you wish to raise a concern with the Health and Safety Executive (HSE) you can call 0300 003 1647 or email

They will assess the information to evaluate if it’s something that HSE should look into. They will then inform you of their decision. The Concerns team will advise you what the procedure is before any inspector is assigned a concern.

Also, the press reports

“Families of disabled and autistic residents in Bayswater have spoken of the “torment” being caused by noise and dust from the demolition of the Whiteleys shopping centre. Sound and vibrations from months of drilling, to destroy the Grade II-listed 1860s centre’s reinforced-concrete foundations, are being carried via underground rivers and old sewage pipes. For hundreds of residents living streets away, the strange phenomenon has made an “incessant” low-pitched “thudding” audible in their homes for hours at a time from Monday to Friday.”

Crossing at Talbot Road and Chepstow Road – update

Following our enquiries about safety at Talbot Road and Chepstow Road, Councillor Maggie Carman has asked Council officers to draft a submission for funding for a green-man crossing from the Community Infrastructure Levy.

Westbourne Grove

We have asked the Council to investigate this issue:

“A very successful restaurant near us is making a lot of noise, opening its windows and doors, playing music loudly, allowing patrons to gather outside the premises, shouting, attracting 10-15 Deliveroo motor cyclists et c etc. Which is the authority that residents can contact? We need to restore order and justice. “

Westbourne Gardens

We are making enquiries with the Parking Team about the suspension of 10 parking bays in Westbourne Gardens. Residents say: 

“Parking in Westbourne Gardens is already not sufficient for the number of residents in the area. To allow 10 bays to be cordoned off for one vehicle appears very excessive. Today, there is only one vehicle parked in an empty road and also no vehicles parked (they had gone for lunch). At this moment in time, no works are happening in the road or on the pavement (although an area is cordoned off).” 

Hereford Road 

We have asked Notting Hill Genesis to take urgent action to help an elderly resident in Hereford Road. 

She has a problem with water ingress coming from the roof via the flat above and the windows (frames rotten). She believes a source could be the gully or gutter. She was up all last night emptying buckets and she is in the same situation today as it is raining again. She has bath towels on the floor too. There is a considerable health and safety risk; she is at risk of a fall from the water hazard which could have serious consequences.” 

Porchester Square 

Following continuing problems with rubbish dumping, the black bins have been removed for a trial period and this may become permanent if it stops the dumping problem. At the moment the situation is being monitored. CCTV has shown that the fly tipping was mostly done by some local residents.   

St Stephen’s Gardens

We are pleased that Notting Hill Genesis have finally agreed with residents that the contractors undertaking work to properties in St Stephen’s Gardens had not done a good job. Following a recent inspection by NHG surveyors, a series of uncompleted or botched jobs will now be completed to the necessary standard. Well done to residents whose constant vigilance ensured that the works will be completed properly.

Previously, following a complaint from Councillor Maggie Carman, the Council closed down the site because of dangerous working practices.

Kensington Gardens Square

We asked Notting Hill Genesis to help residents of Kensington Gardens Square who has problems with water pressure. 

Palace Court 

We have asked the Council to investigate this issue: 

“I wonder if I can draw your attention to a worrying development on Palace Court. The building No 13 appears to have been abandoned by its owners, and parts of the building are now inhabited by squatters. There are now not only issues of litter and hygiene on the street in front of the house, but the occupants appear to be behaving in a consistently anti-social way, sometimes threateningly.” 

The Council say:

“We are aware of this address and the Neighbourhood Coordinator is coordinating a visit with the police and the property owners. It would appear that the owners have placed live in ‘guardians’.” 

Hallfield Estate 

The local press includes a story on residents’ views on rough sleeping in the area.Westminster’s rough sleeping population rose by 16 per cent to 2,512 between 2017/18 and 2018/19.

Refuse collection and Recycling collection times

You can check when refuse and recycling is collected from your street here

The doorstep recycling service concentrates on the recyclable materials most commonly produced by houses so that these can be easily separated into the different material types.  The link below summarises what can be put in recycling bags

Lots of other materials can be recycled but not through the doorstep collection service. The A-Z list below gives details of what and where items can be recycled or re-used:

Report It

The new Report It service has been unveiled. Let us know what you think 


Sadiq Khan, Mayor of London has banned adverts promoting short-term lettings within the TfL network as part of a crack down on firms that encourage landlords to flout the 90-day annual limit for short-term lettings in London.  

Heathrow Expansion plans 

There is a Bayswater group website/petition at www.stopheathrowpollutingus.orgwhere you can register your opposition to Heathrow expansion.

Telephone kiosks 

We have asked BT to investigate a dossier produced by a local resident which details the unacceptable state of many of the BT phone boxes in Bayswater and Lancaster Gate. 

20 mph speed limit consultation

Do you support 20mph speed limits across Westminster? The Council is finally proposing 20mph speed limits to make Westminster a safer, healthier and cleaner environment for everyone. Reducing speeds reduces the severity of accidents and makes it safer to walk and cycle around Westminster.

The Council has already introduced 20mph speed limits around 39 schools in Westminster following a successful trial. Lower speed limits were supported by an overwhelming majority of residents, who felt it would be safer to walk and cycle in their community. Map of affected areas (PDF, 1.5MB)

You can have your say by completinga short survey.

Carnival clean-up – what you say

“I too live in Chepstow Rd and I too am unhappy at the level of the clean-up following the Carnival. After a fortnight after it took place the pavement in my road and neighbouring streets are covered in small flakes and innumerable splinters of broken glass. This makes it a risky business every time I take my dog out for a walk, and presumably also a hazard for children as well. My dog needed minor surgery last week when his paw was damaged. A deep clean is required “

Whiteley’s demolition noise – what you say 

“I can tolerate the noise where I live Westbourne Grove Terrace what is slightly more worrying is I can feel tremors at times.”

What you say

“Many thanks, again, for you purposeful work. The overall situation with noise, rubbish collection, late night disturbance is veering out of control.Why is the Council so inactive and failing to enforce many of its regulations?”

“Many thanks for this, as always, illuminating report.  I would like to feed back on Westminster’s homelessness strategy, but this is the first I have heard of the consultation and on the council website it says the consultation closed on 11 September.  Can they extend the consultation period?” 

“Thank you for the great job that you do on our behalf. There was a solution to noise from people leaving night clubs some years ago in London and the solution was to give everyone a lollipop as they left the premises- while sucking on the lollipop their mouths were too busy to make noise. It is one easy to implement solution. While other measures are being put in place. “ 

“Keep up the good work! Thank you to all”

Please let us know if we can be of help or assistance on any local issues.



Councillor Maggie Carman, Dafydd Ellis and Max Sullivan

Bayswater and Lancaster Gate Labour Action Team

Tweet @bayswaterLabour


Angela Piddock, Elizabeth Whitmore and Simon Wyatt

Lancaster Gate Labour Action Team

Tweet @LancGateLabour

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