Councillors Matt Noble, Aicha Less and Aziz Toki
Councillors Matt Noble, Aicha Less and Aziz Toki

Edgware Road street lights

We have asked the Street lighting team to investigate the broken street lights – one opposite Frampton Street in front of Parsons House and the two either side of the 18 bus stop and the bus shelter. All out for over a year now!” 

Bell Street 

We have asked the Council to fix a pothole in Bell Street, near Daventry Street.

The City West Homes nightmare continues

Westminster City Council’s decision to scrap City West Homes and bring it in-house has been welcomed across the city by tenants and leaseholders. The Labour Group’s year-long campaign on behalf of Westminster’s 22,000 tenants and leaseholders has been totally vindicated. This latest dossier of 25 more ‘nightmare’ stories exposes the scale of the task ahead for Westminster Council. THE CWH NIGHTMARE CONTINUES

The hard work now begins and Labour Councillors will continue the fight for a more effective, efficient and resident-focussed housing service. The Council’s Director of Housing has already acknowledged that there is a very big job to do. She told the Council Cabinet:

“So, whilst all efforts will be to maintain service delivery if not improve it over the next six months, I would be the first to acknowledge that we will need another six months after that, of hard work, to get those services organised and delivering at a level that you and your residents would expect.”

You can read Labour’s proposals for improving Westminster’s housing service here

City West Homes – what you say 

“It has been apparent already for some time that City West is not fit for purpose. The vast majority of staff (but not all) from the very top to bottom are completely unaware of the requirements necessary to run a successful organisation in the service sector. There is rarely just one reason to explain the downfall of an organisation. However, in the case of City West this was accelerated by the absurd decision to forbid direct contact with one’s housing manager and replace this by an anonymous call centre (where calls are still not being answered) and an email address (where emails are not replied to). This was compounded by their refusal to admit that the change had been a diabolical mistake.  In all my dealing with City West as a resident, not once did I ever hear them admit to making a mistake and apologise. “

What you say

“Another great newsletter…..keep up the good work” 

“Thank you for your informative letter – it is really helpful to know what is happening in the area and how you are helping with local issues. Keep up your good work!”

“Thank you for all you do.”

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